We are seeking a technically savvy, driven team member who loves to take on new challenges, collaborates well in a dynamic environment, and will provide excellent support to our clients.
If you have a Raspberry Pi smart mirror, wrote a script to pick up free agents instead of using your waiver claims, built a Hackintosh with everything working on Mojave, or something similar, you may be a good fit.
You will be part of a team using leading technologies to develop, implement, and support systems for a growing digital signage company with tens of thousands of screens in sports and entertainment venues. You will own support of our software stack for clients, assist with internal IT systems, and grow alongside our company.
Excellent technical troubleshooting and problem solving skills
Good interpersonal, oral, and written communication skills
Ability to juggle, prioritize, and complete varying tasks on time
Passion for and curiosity about technology
Android and/or Linux experience
Advanced A/V knowledge
Adobe CC (Photoshop, InDesign) familiarity; eye for design
1st line support for external, technical and non-technical customers
Interface with marketing and sponsorship to assist with our products and ingest assets
Talk with engineers and managers on deep dive troubleshooting, root cause analysis
Manage ticketing, other help desk systems to communicate progress to stakeholders
Assist in hardware development, QA, and growth projects
Commitment to rotating on-call or shift work outside standard business hours
Make mistakes! Learn from them, improve our process, do it all over again
As a FanConnect employee you will get:
A competitive salary
A comprehensive set of benefits
A casual work environment with complimentary drinks and snacks, darts, and table tennis
work @ fanconnect.tv